Terms of service

1. General Terms

This document sets out the terms and conditions for the use of the website and services of AQUAREA LLC (the "Company"). Accessing the website or placing an order means that the user agrees to these terms.

Company: AQUAREA LLC
Identification code: 406514703
Address: 37 Davari St., Didi Dighomi, Tbilisi, Georgia
Email: info@aquarea.ge
Phone: +995 32 2 12 22 32

2. Orders and Delivery

  • Orders can be placed through the website, by phone or through another communication channel.
  • An order is considered confirmed after the customer has paid in full. Payment confirmation automatically means that the Company has accepted the order.
  • Delivery is available within Georgia by courier service or by self-pickup.
  • Delivery time and cost are determined when the order is placed.

3. Prices and Payment

All prices are stated in Georgian Lari (₾) and include value-added tax (VAT), unless otherwise indicated.

Payment can be made on the website or using other payment methods made available by the Company, including:

  • bank card;
  • Apple Pay and Google Pay;
  • bank transfer;
  • installment plans or other payment-splitting services;
  • other payment methods offered by the Company.

The payment methods available for a specific order will be displayed during checkout or communicated by a Company representative.

The Company may change product prices without prior notice. Price changes do not apply to orders that have already been confirmed and paid.

4. Warranty and Service

  • Products are covered by the manufacturer's or the Company's warranty, as specified in the warranty card.
  • The customer must ensure proper use of the product and timely replacement of filters.
  • Service and technical support are available through the Company's official service center.

5. Customer Responsibilities

The customer must:

  • provide accurate and complete information when placing an order;
  • be available at the delivery address;
  • follow the product instructions for use.

6. Limitation of Liability

  • The Company is not responsible where product damage or malfunction is caused by improper use by the customer.
  • The Company is not responsible for service delays caused by third parties, such as courier or banking systems.

7. Privacy

Personal data is processed in accordance with the Company's Privacy Policy, available on the website.

8. Intellectual Property

All text, photographs, logos and designs published on the website belong to AQUAREA LLC. Their use is prohibited without the Company's written permission.

9. Changes to the Terms and Conditions

The Company reserves the right to change or update these terms and conditions at any time. All changes will be published on the website and will take effect upon publication.

10. Governing Law and Dispute Resolution

  • These terms are governed by the laws of Georgia.
  • All disputes will be resolved through negotiation, and if no agreement is reached, by the courts of Georgia.